Need help, advice, or business inquiries? Here’s how to contact the Crypto Casinos Bangladesh team.
Find our official communication channels, support emails, and quick links for media, partnerships, and responsible gaming assistance.
🌍 Introduction
Welcome to the official Contact & Support page for Crypto Casinos Bangladesh.
Whether you are a player looking for assistance, a partner exploring collaboration, or a journalist seeking information, our support channels are open 24/7.
We aim to deliver fast, professional, and friendly responses to all your inquiries.
This page will help you find the right contact option, depending on your needs — from customer service to affiliate programs and media requests.
📧 Official Contact Information
You can reach our departments through the following official emails and forms:
| Department | Email Address | Response Time | Purpose |
|---|---|---|---|
| 📩 General Inquiries | [email protected] | 24 hours | For general questions, guidance, and casino information |
| 💼 Partnerships & Business | [email protected] | 48 hours | For collaboration, affiliate, and sponsorship opportunities |
| 📰 Press & Media | [email protected] | 2–3 business days | For interviews, media kits, and PR requests |
| 🔒 Responsible Gaming | [email protected] | 24 hours | For help with gaming limits and safe play support |
📱 Live Chat & Social Media Channels
For quick communication, reach us through our live chat or official social media handles:
- 💬 Live Chat: Available 24/7 on cryptocasinosbd.com (bottom-right chat widget)
- 📘 Facebook: @cryptocasinosbd
- 🐦 Twitter (X): @cryptocasinosbd
- 📸 Instagram: @cryptocasinosbd
- 📱 Telegram: @CryptoCasinosBD (Community Support Group)
🏢 Office Address
For formal correspondence and partnership visits, you may contact us at our Bangladesh and international offices.
| Office Location | Address | Contact Number |
|---|---|---|
| 🇧🇩 Dhaka Office (Regional) | House #12, Road #5, Gulshan-1, Dhaka 1212, Bangladesh | 📞 +880 1712 456 789 |
| 🌏 Global Office (Singapore HQ) | 35 Robinson Road, Singapore 068876 | 📞 +65 9876 5432 |
💬 Common Reasons to Contact Us
Our support team is ready to assist you in various situations, including:
- 🎯 Questions about licensed crypto casinos available in Bangladesh.
- 🪙 Assistance with deposit and withdrawal methods (BTC, USDT, ETH, etc.).
- ⚙️ Reporting technical issues with our website or review platform.
- 💡 Suggestions, feedback, or correction requests for our published content.
- 🤝 Partnership or advertising opportunities with global casino brands.
📈 Working Hours
Although we offer online support around the clock, specific departments follow defined schedules.
| Department | Days | Operating Hours (GMT+6) |
|---|---|---|
| 💬 Customer Service | Monday – Sunday | 24/7 |
| 💼 Partnerships & Business | Monday – Friday | 9:00 AM – 6:00 PM |
| 🧠 Responsible Gaming Support | Monday – Saturday | 10:00 AM – 10:00 PM |
| 📰 Media & Press | Monday – Friday | 10:00 AM – 5:00 PM |
🧠 Tips for Contacting Support
Follow these steps for quick and effective assistance:
- 📄 Prepare your details: Include username or wallet address (if applicable).
- 📧 Use the right email: Choose the department that best fits your query.
- 📸 Attach evidence: Screenshots help speed up issue resolution.
- ⌛ Be patient: We respond to all queries as quickly as possible.
- 💬 Use polite, clear communication for faster processing.
⚙️ Contact Options for Crypto Players in Bangladesh
If you’re playing at international crypto casinos and need help, here’s how their support systems typically operate:
| Casino | Support Type | Average Response Time | Channels |
|---|---|---|---|
| 💎 BC.Game | Live Chat & Email | Instant – 30 minutes | 24/7 Live Chat, Discord |
| ⚽ Stake | Live Chat | 5–15 minutes | Chat, Telegram |
| 🚀 1xBit | Email & Live Chat | Within 1 hour | [email protected] |
| 🎯 JeetBuzz | WhatsApp & Email | 30–60 minutes | WhatsApp, Email, Facebook |
| 🟩 Lucky Block | Live Chat & Email | Instant | In-app chat, email support |
📜 Our Commitment to You
We take your inquiries seriously and ensure each message is answered by a qualified expert.
Whether you’re seeking help with crypto transactions, site access, or bonus clarification — we’re here to support you.
- 💎 Transparency: No automated or bot-based responses — real people reply to every message.
- 🧠 Expertise: Our support team includes crypto and iGaming professionals.
- ⚖️ Confidentiality: All communications are encrypted and private.
- 🌐 Accessibility: Available in English and Bengali for your convenience.
❓ FAQ – Contacting Crypto Casinos Bangladesh
1. How can I contact Crypto Casinos Bangladesh?
You can email us at [email protected] or use the live chat widget on our website for instant support.
2. What languages do you support?
Our team communicates primarily in English and Bengali to assist Bangladeshi users more effectively.
3. Do you provide customer support for specific casinos?
No. We are an independent review platform. For casino-specific issues, contact that casino’s official support directly (see table above).
4. How long will it take to get a response?
We usually reply to general inquiries within 24 hours. Partnership or media requests may take up to 2–3 business days.
5. Is my personal data safe when contacting you?
Yes, all emails and live chat communications are protected with SSL encryption and follow GDPR-style data handling standards.
